as user name ynotony1966. i have winning i am trying to get from sj. I complied with all the request for info and got an email from the financial dept. stating I was approved to withdraw. I tryed and was rejected.I chatted with an agent and was told i need to send my copies of my cc and utility bills. i told them i had already done that and then they said we need only your bank statment( which i had already sent).I sent it again and was told to wait up another 4 days.

the inconsistency in the requests has prompted me to initiate a complaint. I hope to report that they have paid my winning in the future. wish me luck. and any advice would be greatly appreciated

now they have blocked and frozen my comps