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AVOID CIRRUS CASINO, COOL CAT CASINO, & SISTER CASINOS AT ALL COSTS !!!

UserPost

10:47 am
March 13, 2023


AAAA

Illinois

New Here. Show Your Love
New Here. Show Your Love

posts 4

1
0

Post edited 11:04 am – March 13, 2023 by AAAA


I have been playing at online casinos for quite some time now and I must say that I have never been treated with such bad and unprofessional service.

 

I saw a post here on CasinoDeal  saying that Cool Cat Casino should be avoided at all costs and that they were a rogue casino and that they would never pay you if you did win. So I made sure not to join Cool Cat Casino but unfortunately for me, I joined one of their sister casinos without even knowing about it.

 

I joined Cirrus Casino and placed a few deposits and played my favorite games, the slots machines. Everything went very well and I was actually enjoying myself until I won a small amount of money. It was about $3,000 that I had won in a slots bonus round. So I then went on and placed my withdrawal demand and that is when things became very fishy. They started asking me very personal information such as my drivers license number, photocopies of some of my home bills, and many other irrelevant information. When I asked why, they told me it was standard procedures and they were trying to see if I was trying to launder money through them. I didn't quite understand because what money could I launder if I won it through them!

 

From that point on I kept on getting run arounds saying that the processors were experiencing difficulties and a bunch of gibberish BS. I then understood that I would never receive my money and after a small investigation, I noticed that they were related to Cool Cat Casino. After reading the story here on CasinoDeal of a player getting the run-arounds at Cool Cat Casino, I saw that it was very similar to mine and that confirmed that I would never receive a single penny from them.

 

After talking with CasinoDeal, they told me that they had received many complaints (most of them from Cool Cat Casino & Cirrus Casino) from all of their sister casinos. So this is a warning guys that you should completely avoid Cirrus Casino along with all of their sister casinos! These include:

 - Palace Of Chance Casino

 - Cirrus Casino 

 - Cool Cat Casino

 - Silver Oak Casino

 - Planet 7 Casino

 - Royal Ace Casino

 - Slot Madness Casino

 - Prism Casino

 - Wild Vegas Casino

 - Club Player Casino

 - Slot Of Vegas Casino

 

AVOID ALL OF THE ABOVE CASINOS AT ALL COSTS !!!!!!

12:38 pm
March 13, 2023


RogerWill

Moderator
Moderator

posts 99

2
0

Hey AAAA,

 

It is unfortunate what happened to you but once more, if you would have joined an online casino through us, you can rest assured that your issue would have been resolved and you would have received your funds just as fast as you have deposited them.

 

We have received many complaints on Cool Cat Casino (both over the phone and written in our forums) and all of their sister casinos and honestly, we do not recommend anybody plays at these online casinos. We are not here to bash online casinos but they have really passed all boundaries.

 

If you wish to avoid having any further problems at online casinos, we strongly recommend you join any of the promoted online casinos we have to offer. By joining them through us, you receive a CasinoDeal tag on your username and online casinos know that you are coming from a community of players.

 

To add to all this, if you ever encounter ANY type of problem with any of our promoted online casinos, we will take the issue in hand and resolve it on your behalf. 

 

If you have any further questions, do no hesitate to ask them right here in our forums, by phone number, email, or even live chat sessions! We are here for the players every step of the way!

 

Cheers!

Roger Williams

CasinoDeal Team

8:18 am
March 18, 2023


PlayHunter

Lovin CD Forums
Lovin CD Forums

posts 17

3
0

Post edited 8:42 am – March 18, 2023 by PlayHunter


Hello AAAA, – Well if you say that you are an online gambler for some quite of time, and since you call 3000$ won in a slot bonus round a `small amount of money` I suppose you were betting at least 15$-20$ per spin. I also suppose you are not at your first withdrawal of this amount, or are you ?

 

First of all, you should know that identity verification processes consist in providing the bookie/casino your real and unaltered identity documents. Maybe some bookies/casinos will not be requireing you any identity proof documents at all, but from what I know, most of them, will ask for it. And for a sum with 4 figures 95% of them will ask for your identity proof documents. 

 

And yes, this may include 300 dpi scanned copies of: some recent utility bills (ususally two) issued to you in the last 60 days, a copy of your latest bank account statement, copies of back and front of your credit card (even if you have deposited via an e-wallet such as Neteller or Moneybookers/Skrill and not used your credit card directly to your casino/bookie as a deposit method!), some others may request you to provide them a screenshot of your e-wallet account showing them how much money you have in your e-wallet account! But when it comes to identity verification all of them will request you a high resolution colour copy of a valid photo ID document such as Passport, ID Card, or Driver License. All documents have to show your full name and home address on the print! Some bad ass casinos/bookies will even step further and have the nerve to ask you to provide them a notarised copy of your valid photo ID document, plus a picture of you holding that document in hand near your face, and plus a phone confirmation from where you have notarised your document/s !!!

 

Please note, that any online gambling website can ask for ALL of these procedural steps for identity veryfication purposes at any point in time while you are their customer. (and you, as a player agree with all of this when ticking `I have read and accept the Terms and Conditions` when you register your account) Even very well known and trusted casinos are actually proceeding to this identity verification steps even for a minimum withdrawal of 20$ !!! (WilliamHill had such a case) They dont care if you are living in Holland (Amsterdam) where this notarisation procedure of one of your identity documents cost around 75 Euro !!!

 

What a player can do TO COMBAT ALL THIS HASSLE (at least in a percentage of 80% anyway) is to send one recent utility bill copy and a copy of his/her Driver Licence (or any copy of a card containing your photo ID and home address on it – such as a hypermarket shopping card) and get verified BEFORE making your first deposit at the desired gambling website !

 

In my opinion, 3000$ IS BIG MONEY just because many casinos even trusted ones, and even few of the ones which are recommended here on Casino Deal will pay it in installments, and will have a weekly/monthly pay limit lower than this sum.

 

And finally, a last word about Cirrus Casino and the others sister casino sites in its group, yes, it is very good that now you did your research better than before your deposit at these scumbags, and now we have the complete list of their group. YES, ALL CASINOS IN THIS GROUP are ROGUE !!! (but not for the run-around they gave you, but for other tactics they use)

 

However, for any player which is not an advantage player, first choice for a Microgaming casino should be JackpotCity Casino, (yes they are actually much better than 32Red keep this in mind!) for a RTG (Real Time Gaming) casino the first choice should be ClubWorld casinos chain (this includes BuzzLuck – `NU` platform – different games than usual RTG, Manhattan Slots, HighNoon, LuckyRed, Alladin`sGold, and All-Star Slots), for a Playtech casino platform the first choice should be Bet365, and for TopGame casino platform to be honest there are really no good casinos, but if you really want to play TopGame games for real money then I recommend you guys Rome Casino ONLY if you sign up with them via Casino Deal ! Even so, BEWARE that TopGame powered casinos ARE NOT TARGETED FOR LOWROLLERS and ALL those casinos INCLUDING Rome Casino total maximum pay out is only a maximum of 10 times of your last deposit if your last deposit was smaller than 250$ !!! - Basically if you are really lucky and win lets say 10000$, but have deposited 249$, then 7510$ will be VOIDED and only 2490$ paid out (possible in installments?) and the account reset to 0$ !!!

 

Other than that there are also some other (smaller?) platforms, but these are my top reccomandations for where to play at different casino platforms, and all my recommendations are supported by Casino Deal and you can sign up via their links. (Unfortunately, my self I can not do so because I already have accounts at almost all the enumerated recommended casinos.)

C. Denis



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