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Diamond VIP Casino

UserPost

2:28 pm
December 7, 2023


OCTOBER24

MICHIGAN

Lovin CD Forums
Lovin CD Forums

posts 23

1
0

I guess now is the time to pull off the kid gloves.  The manager of Diamond VIP Casino is the one holding $18,000 of mine.  Back in June/July of 2023, I set up two withdrawals.  I still have not received them.  Eleven days ago, was 8 days with I spoke woth him, I said it's been eight days since he claimed to have sent the money to my bank.  I wrote him every day to find out where it was and how long it takes to get to my bank.  He had a different excuse every day.  This morning, he stated that he would send the money in 10 days.  Oh Gee!  Does that surprise me?  NO.  But I'm not letting this rest.  I'll keep you posted. ~ Skittles

7:29 am
December 8, 2023


OCTOBER24

MICHIGAN

Lovin CD Forums
Lovin CD Forums

posts 23

2
0

Oh Gee!  It was too good to be true.  Not only did the general manager of Diamond VIP "forget" to send my payment when he said he would, he's telling me he'll send more on a certain day and more after that.  Do I believe him?  NO!  He likes to hear that he's a man of his word, but that's only when it suites him.  He went so far as to tell me he does not want me to spend another cent in any of his establishments.  Does he think he's doing me a favor?  Also, there is over $2,300 missing from that account, which no one can explain.  I can't tell you not to play at Diamond, but if you choose to, please be careful and keep close track on your money.  By-the-way, despite the whacky general manager, the support team is great! ~ Skittles  Cool

4:04 pm
December 8, 2023


noahromecasino

Direct Support
Direct Support

posts 7

3
0

Hello Skittles,

My name is Noah and I am an online rep for Diamond VIP, Rome and Diceland casinos. 

I was sorry to see your complaint, please allow me a few days to investigate in the matter and I will see what has gone wrong. Also, please feel free to email me at any time at [email protected]

 

Kind Regards,

 

Noah

9:29 pm
December 8, 2023


OCTOBER24

MICHIGAN

Lovin CD Forums
Lovin CD Forums

posts 23

4
0

I hope everyone sees this POST.  I'm not sure where to put it, so I'll start here.  I blasted the general manager of Diamond VIP Casino a little while ago.  I publicly want to apologize to him and his team.  I know they are only doing their jobs and are limited to what the G.C. will let them do, no matter how hard they try to help.  I got a bit over-zealous because it's my money and I could really use it….especially at the holiday season.  My apologies to everyone at Diamond.  Most of the time, you do sparkle.  But then again, we're all human and come with a boat load of mistakes.  ~ Skittles



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