PlayHunter said:

Hello people, Denis here. Big up this is my first post !

 

My experience with CasinoMeister was similar with Lazouche`s experience. Very few posts on my side, mostly only when I had a problem and needed some help/clarifications. In the last tread I`ve opened, my `tone` `disturbed` few of them even if I tried to keep my cool and kept it civil. I did even apologies one time one single time.

 

Bryan was very disturbed when I showed him he went retroactive over my problems and he stated lies about my situation. I even told him that I can understand that he made some very hasty suppositions and gaved him proofs and examples to confirm each of my details. What do you think he did ? – He went awfully crazy and closed my account, reasoning he is not happy with me as one of his forum members.

 

I had no big problems with him unwanting me as a customer as long as I can read his forums anyway without even having an account. But I really have had a problem when he banned my account and puts mud on my username PlayHunter (this is the username which I am using it everywhere) because thru this username I am pretty well known as a honest and proud person at many forums and over many places over the internet.

 

So I emailed to both Bryan and Max and pointed them that I am willing to respect their desire to not have me as a customer any longer, as long as they will remove that false and slanderous accusations from my username ban. I suggested them to leave the ban without any accusation or simply resoning his last written statement: undesired customer !

 

But do you think they have listened ? – Well, NO ! Bryan from CasinoMeister is too proud to recognize his threatening fail and step back because as he says in his profile, he think `he is the most intelligent out there` ! Ya right, for sure his intelligence is too great to accept that he is still nothing more than human and that ALL humans may have wrong understandings, and that it is of good manners to step back and apologize when we get things wrong. 

 

Lazuche, you must have a great character since you had the tact to repent and appologize several times even if you did nothing wrong while others where making fun of you username. Some people really have no character at all. There is CM !!!

Hello PlayHunter,

Our team would like to welcome you on board on the CasinoDeal forums.

We appreciate your feedback on the CM issues which stretched for way too much.

It is unfortunate that some communities "block" themselves from exterior people as if everyone is a threat to them.

I believe we have been more than understanding and compliant with CM members asking all sorts of questions on how we operate.

So for one we get a list full of accusations for no apparent reason … but then the CM community expects our staff to reply to every single question (which as you saw came by the dozen) because they "suspect" things ?

That is not ethical at all for all we know. It could've been done very differently.

In any case, I hope you enjoy our website and keep active on our community forums.

Feel free to contact us if you have any feedback, questions or comments

PlayHunter said:

Thank you kpatrick for the warm welcome,

 

Well, I have no problem at all with people suspecting things and being curious about how a business can run. But it becomes more of a problem of conduct when they insist with different attacks after they have got their main answers pretty well detailed. Some of their questions, about from when and how CD is running business may as well remain professional secrets. My reasoning with this is that if anyone would share people exactly how they run a business on the inside there would be less profit for the owners and way much more competition on the outside, making this business much less profitable. 

 

Anyway, as an aside note, I do think that `online since 1999` should be repalced with: `In business since 1999`.

 

And for sure as a moderator (even more than that, forum owner – in Bryan shoes) you have to stand your ground and balance the things and facts as they show up, without altering them with hasty suppositions, and as well, without having to side with anyone before clear evidence was provided by both sides. 

 

As you stated, – `It could've been done very differently.` – but the problem is, that Bryan really likes that kind of show ! (and I think that with his way of talking and making hasty suppositions also feeds and incite the community to be unrespectful) 

 

One last thought/suggestion about CD forum: – I think would be good if we can later edit our posts. English is not my main language and I saw few spelling errors in my above post, I tried to edit, but saw no such feature. (just an idea) Many thanks !

Hey PlayHunter,

The settings should permit you to edit your post until there is a new reply.

As soon as someone replies to the topic, at that time you can no longer edit it.

We will definitely look into changing that into a set time limit for the near future.

Your reasoning is definitely straight on target. The whole gang up started as soon as they did not have all the answers they wanted to their questions. So with CasinoMeister, it's either provide us with everything we need to understand the complete functioning of your process … otherwise you'll just be hated.

All of this why? Because we brought a different approach and service to the online casino community, so all of a sudden, some people are not too happy about it.

Their sarcastic tone, for one thing, did not give me any motivation to provide them the answers.

Anyhow, enjoy Denis

Cheers