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BEGADO casino, Playing games

UserPost

8:09 pm
April 26, 2023


blacktiger

Lovin CD Forums
Lovin CD Forums

posts 26

1
0

Hello everyone

Here we go again,

At Begado,

(1) I have an approved withdraw since 04/04/2023 for $700, which I should have it by 04/18/2023 according to the time fram, but I have'n get it as of today Friday 04/26/2023.

(2) Also I did another deposit of $100 , I did the playthrough and my balance was $1703, after the casino gets back the intial bonus, I should have a net pay of $1403 since the bonus was 300% match, but the policy at Begado that they only approve $100 max, I do not know why, knowing that in the terms for withdraw it says up to $3000 for one request.

But any way they approved the $1000 and put me back the remaining $403 in my balance, which is clear money , they exepect the player may he will play with it and loose it, and that was not the first time they did such thing, then i played with that $403 and i made up to $3500, and also requested the withdraw .

They approved some and some is still pending, which is ok.

But what is not ok is , so far i did not get my $700 the old one and of course the new ones as well.

They kept trying not to face me either on the chat or on the phon, and alwayas they say either the manager is in a meeting or there is no manager, just games.

Well the last thing i was told today that by Monday in 48 hrs, they will resolve my matter, which i do not belive it , because they aslo told me that maney times.

I spoke to Shawn from casino deal team and he told me that he going to all them and ther is another issue with other player as well with Begado, that was like o Monday orTuseday.

Also now i kept talking and calling the casino and i been getting the run arround

Also now i kept talking and calling the casino and i been getting the run arround.

Can someone please try to help? my user name is superman126.

 

Blacktiger

 

 

.

8:52 pm
April 28, 2023


blacktiger

Lovin CD Forums
Lovin CD Forums

posts 26

2
0

Hello guys,

 

I havn not heared anything from you about my isssue,

By the way i got email today with the tracking # for the check of the $700, BUT

But, they screwed me with $1000, i did not see it, it was untill Friday 04/26/2023 in my pending, it dissapered

I can only see and ask them they told that i only have the 4700 and the $1000, But the last one dissapered

Can some one get back to me and tell me what is going on?

 

Emad. 

10:47 am
April 29, 2023


Andrew

Moderator
Moderator

posts 76

3
0

Hi Blacktiger,

 

Thank you for informing us about the issue you are having with Begado. We have sent them an email asking them to resolve this issue and we will get back to you as soon as we hear back from them.

 

Best Regards

Andrew Cooper

CasinoDeal Team

12:34 pm
May 12, 2023


blacktiger

Lovin CD Forums
Lovin CD Forums

posts 26

4
0

Nothing so far, still giving me the run around, getting email that the $1000 was wired to my bank which is not true getting all different excuses, not getting my other $1000 as well, and also not able to redeem my comp points.

The out come is Zero progress, and also I haven,t heard from you(C.D.).

Can you please tell me what is going on .

I do have a transcript for the chat , showing all different types of PS talk, and if I do not get my fund and other things as I was promised , I will be posting all the chats.

Emad.

12:14 pm
May 14, 2023


Andrew

Moderator
Moderator

posts 76

5
0

Hi Blacktiger,

 

We apologize for the delay in getting this issue resolved but we sent another email to their management team. The last email we got from them said that they are resolving this issue with the Player ( you) and will let us know once it was resolved.

 

Please let us know if one of their representatives contacts you.

 

Best Regards

Andrew Cooper

CasinoDeal Team

1:39 pm
May 14, 2023


PlayHunter

Lovin CD Forums
Lovin CD Forums

posts 115

6
0

They have LIED ! Because they are part of Affactive group, and they usually LIE. Same thing they said to me for Jackpot Grand.

 

Do you think they have contacted me ?? Well NO, they did not ! And Casino Deal also sleeps and said nothing about it ! Dohhh.

C. Denis

2:11 pm
May 14, 2023


Andrew

Moderator
Moderator

posts 76

7
0

Hi Playhunter,

 

Jackpot Grand is operated by Affactive group but is NOT owned by them. You have to understand that there are many casinos online and only a hand full of operators so therefore it might seem that they are all owned by the same group by they are really not.

 

Regarding your withdrawal with them, They are still trying to find a way to get you the $23 that you have asked for but unfortunately it is below the minimum amount allowed for a withdrawal. They did tell us that they will do everything possible to resolve this issue and get you your money.

 

Playhunter, please keep in mind that our services are FREE and we are trying our best to make this industry safer but unfortunately it's taking longer than expected but we will get there. Sometimes it might seem like we are "sleeping and saying nothing about it" as you mentioned but we are working Very Hard to resolve every issue brought to us.

 

Regards

Andrew Cooper

CasinoDeal Team

4:55 pm
May 14, 2023


PlayHunter

Lovin CD Forums
Lovin CD Forums

posts 115

8
0

Post edited 5:00 pm – May 14, 2023 by PlayHunter


Andrew, OK thank you for clarifying things regarding Affactive group. However, as we see, all of their programs have problems.

 

And you don`t think that I should have been updated by Casino Deal in my opened thread or at least by a PM or by email about their response ? In regards to the money they owe me, it is not $23, but $21.

 

They say withdrawal lower than minimum amount ? LOL – this IS a REFUND CASE and not a usual standard withdrawal !

 

Anyway, I can not understand why they can not manually credit my NETeller account with $21 ? (NETeller allow this)

 

I remind you passed more than 3 MONTHS ! – What is their solution in the end, to not pay at all because the minimum standard withdrawal amount is higher than my amount ?? – How convenient is that for them !? – And you allow this without a strike ?

 

Just in case you don`t know, if I am to send you $21 from my NETeller account to your NETeller account, I can do so (all I need is your NETeller registered email address) and in less than 3 minutes the money is in your NETeller account !

 

So what I want to reflect is that ANYONE from them can send me that money ANYTIME ! But, 3 months passed and no $ !

C. Denis

8:30 pm
May 15, 2023


blacktiger

Lovin CD Forums
Lovin CD Forums

posts 26

9
0

Hello guys (Andrew and Playhunter)

 

Please guys correct me if i am mistaking, but what i understood from the topic above that the is issue all about $23? or there is a digit or more than a digit missing here in this amount?!!

I mean you guys kept writing and posting all this time before and still until now for $23 or it is $2300 .

If that is the case , about $23 or $21 I am not sure, but this a wast of time and effort, and I think that there are much bigger problems with other players than this $21 or $23.

By the way  I just got $1000 from Begado, wired to my bank account, it was not really $1000, it was like $950 because they said the bank fee, should I start fighting for that $50 , since you guys talking here about $21.

I kept reading this issue for the last 3 months or so, can you guys just forget that $21 thing.

Playhunter, forget man this small things, and personally I think that we should consider a problem when the fund is like from $500 and up.

There are a lot greater problems with players and the casinos than this $21

Playhunter, I want to ask you one thing, do you still playing there with them, if yes I am sure that you can really hit them much more than this $21, if you just focus, Do you know that they do not allow me to play in the Begado , unless i do straight money with no bonus, that how bad i hit them, if you read my issue above , you will see that when i had a balance to withdraw $1403, they only approved $1000 and they put back the $403 in my account thinking that i will play it and lose it.

Guss what, i made this $403 up to $3500, and that was not the first time they did such thing, they also did twice before and I also hit them twice before the same way.

 

I just wish youthe best , and if you get the $21 that is OK, and if you do not get it It is OK also.

 

Regards,

Blacktiger.

11:08 pm
May 15, 2023


PlayHunter

Lovin CD Forums
Lovin CD Forums

posts 115

10
0

Yes Emad, it is just $21 no digit wrong. I am banned to play there. I tell you something: casinos are DEAD SERIOUS at taking your money until the last penny ! – If you are not like them with your money you will lose in the long run.

 

Anyway, my case is about Jackpot Grand which is part of Affactive group which I hate to death. The PROBLEM is that when I have joined them they said to me on live chat that they are not part of Affactive group, other way I would have not deposited.

 

End exactly this very simple thing should tell you loads: – why they are so shitty and accept be trashed for $21 instead to pay ?

C. Denis



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