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Updated: September 2023 Win Palace Casino is operated in Cyprus and is owned by Lodolia Investments Ltd. The software in use is the Real Time Gaming one and their licensed by the gaming jurisdiction of Curacao. This online casino is multi lingual and is available in English, French, Spanish, Italian, and German. All transactions and wagering are made in US dollars. However, wagering in euros is allowed in Win Palace Euro Casino. Read Full Review Below |
| Score: 9.03 / 10 | |
| Bonus: 200% Match, up to $1,000 | |
| Payout Percentage: 98.34% |
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Win Palace Casino – Full Review
Win Palace offers its players the most complete list of online casino games. Their varieties of table games, slots machine games, video poker, etc are huge! You could find both American and European roulette. For table games you have Baccarat, Blackjack, and all different types of poker (Hold em’, caribbean, omaha, and more). War, 3 card Rummy, and Red Dog could be found under the card game section. There are all the different variants for video poker (single hand & multi-hand). Win Palace online casino also have a small section for specialty games.
As for the welcome bonuses, Win Palace offers its new players a few options as welcome bonuses:
Offer 1. Get a 200% bonus of up to $500 that is applicable on your first two deposits.
Offer 2. Get the high rollers bonus by placing a deposit of at least $750 and get a 200% bonus of up to $2,000.
Offer 3. Get a 300% bonus on Slots of up to $3,000 on the first deposit.
Offer 4. Get a 100% bonus on Blackjack of up to $500 on the first deposit.
Offer 5. Get a 100% bonus on Video Poker of up to $500 on the first deposit.
I must add that besides the welcome bonuses, Win Palace offers its players amazing Weekly Bonuses and daily slots tournaments with guaranteed prizes.
Every transaction that takes place at Win Palace online casino is done in US dollars. The deposit are very wide and a very big selection is available. MasterCard, Visa, Click2Pay, UseMyWallet, Ukash, PaySafeCard, ClickAndBuy, and Neteller are all the different choices you have. The withdrawals are done in installments of up to $3,000 maximum and the minimum withdrawal is of $100. All this process can take a maximum of 10 business days. Once the withdrawal successful, the player is contacted by email. If it your first time withdrawing money, you will have to complete and return the faxback form. Credential safety is guaranteed by Win Palace with their most advanced encryption systems.
Win Palace has one the most skilled customer service team that is available 24/7. Toll free phone numbers are available for a variety of countries such as UK, Canada, and USA. You will find a live chat on their website a long with an email to get in touch with the support team. Before getting in contact with the customer support team make sure to take a look at the FAQ because some questions can be easily answered by it. It could get you quick answers without the need to wait for a reply.
Win Palace Casino – Score Analysis
Software & Graphics : 9
The RTG software is available in both Instant and Download play formats. The fairness of the gaming platform has been approved by the Technical Systems Testing. Players are able to check their past wagers and financial transactions. You may customize the software to your personal liking. If the dealer’s voice annoys you, you are able to change that. The slots speed is too slow? Why not speed it up the game! AutoPlay is also available.
Games Available : 10
Win Palace Casino offers the complete spread of online casino games. Slots, table games, video poker and specialty games are all covered. All the common variants of blackjack, roulette and casino poker are offered to players. There are some games offered that are not so common at online casinos. Screen shots of most of the games can be viewed using the Preview Games tab on the menu bar of the web site.
Signup Bonus : 9
The signup bonuses are quite fun at Win Palace Casino because you may choose your bonus according to the games you wish to play. The default bonus offer is of 200% of up to $1,000 and it could be used on the first 2 deposits.
Promotions : 9
For the promotions, they are not the best in the industry. However, there are some weekly bonuses that are announced. There are daily slots tournaments but because the buy-ins are so low, the winnings are also low.
Wagering Requirements : 9
On most deposits, the wagering requirements are 30x the deposit. For Blackjack and Video Poker, you must wager your deposit 25x before meeting the requirements. Wagering on these games represent only 25% of your total wagering requirements.
Progressives : 8
At Win Palace Casino, there are 2 types of progressive jackpots. One of them is the randomly triggered one that is attached to the Real Series slots games. These jackpots are won frequently but the payouts are quite low. They do not require you to align symbols on the reels. Then you have the regular progressive jackpots that have a payout that exceeds $1Million but are very rarely won.
Banking Options : 9
As for the payment methods, all transactions are carried out in US dollars, however, Euro transactions are available at Win Palace Euro Casino. All the usual deposit methods are accepted such as Visa, MasterCard, Click2Pay, PaySafeCard, Ukash, ClickAndBuy, NETeller, and UseMyWallet. Players must withdraw a minimum of $100. Larger withdrawals are carried out in installments of $3,000. Win Palace is a very safe and secure environment for all banking transactions.
Customer Service : 9
You will find the customer support available at all time. Something very good is that the toll free numbers are available for several countries around the world. Nowadays, the live chat has becomed the preferred option for contacting customer support. There is a huge FAQ section that could answer most of the players questions.
For phone support, you will find below all applicable numbers:
CANADA: 1-888-204-5963
USA Toll Free: 1-888-835-9940
UK Toll Free: 0800 230 0920
FRANCE: 080-091-1204
SPAIN: 900-951-558
GERMANY: 080-018-231-47
AUSTRALIA: 1-800-241-856
Payout Percentage : 9
Win Palace Casino payouts percentage exceeds 98%
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